These Terms and Conditions govern your use of our online English language learning platform. By registering for our services, accessing our website, or participating in our educational programs, you agree to comply with and be legally bound by these terms. If you disagree with any part of these terms, you must discontinue use of our services immediately.
As a student of our online English school, you are required to:
Failure to comply with these obligations may result in suspension or termination of your access to our services without refund.
Our online English language school operates within certain parameters and limitations. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Technical difficulties, internet connectivity issues, or force majeure events may occasionally disrupt service delivery. While we strive to maintain consistent service quality, we cannot guarantee uninterrupted access to our platform or perfect technical performance. Lesson rescheduling is subject to instructor availability and our scheduling policies.
All content provided through our online English school, including but not limited to lesson materials, curricula, videos, audio recordings, worksheets, assessments, and proprietary teaching methodologies, remains the exclusive intellectual property of our institution. Students are granted a limited, non-transferable license to access and use these materials solely for personal educational purposes. Reproduction, distribution, modification, or commercial use of our intellectual property is strictly prohibited and may result in legal action.
Our online English language school shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Our maximum liability shall not exceed the total amount paid by you for our services in the twelve months preceding the claim. We disclaim all warranties, express or implied, regarding service availability, accuracy of content, or fitness for particular purposes.
All fees must be paid in advance according to your selected payment plan. Refunds are processed according to our specific refund policy, which varies based on the timing of cancellation requests. No refunds will be provided for services already rendered or for cancellations made after course commencement beyond the specified grace period. Payment disputes must be raised within thirty days of the transaction date.
We are committed to protecting your personal information and educational records. All student data is handled in accordance with applicable privacy laws and our comprehensive Privacy Policy. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through binding arbitration rather than in court. The arbitration shall be conducted by a single arbitrator in accordance with established arbitration rules. Both parties waive their right to participate in class action lawsuits or jury trials. Prior to initiating arbitration, parties must attempt to resolve disputes through good faith negotiations.
We reserve the right to modify these Terms and Conditions at any time. Significant changes will be communicated to users through our platform or email notifications. Continued use of our services after modifications constitutes acceptance of updated terms. Either party may terminate the service relationship with appropriate notice as specified in individual enrollment agreements.